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A user is a person who can login to BizzStream with a username and password. A user can have access to multiple environments, and these environments may belong to different organizations. A user account is thus an entity that does not belong to a particular environment, but to the system as a whole.

User accounts cannot be deleted. To prevent a user from accessing your environment, you have to deactivate it (see below).

Global and Environment settings

Each user has two set of properties:

  • Global properties affect the user account as a whole. Only a user him/herself can change the global properties.
  • Environment properties only affect a user in a particular environment. Environment properties can be changed by the user him/herself and the administrators of the environment.
Property Type Description
ID Global The unique identifier of the user.
Username Global The name with which the user logs in.
E-mail Global System related e-mails, such as the "I forgot my password" mail, are sent to the global e-mail address.
Environment Global The default environment that is opened when the user logs in.
E-mail Releases Global By checking this box, you indicate that the user should receive updates about BizzStream releases, scheduled maintenance, and changes in the Service Level Objectives.
Name Environment The name of the user in an environment.
E-mail Environment The e-mail address of the user in the environment. E-mails sent as part of a workflow are sent to this e-mail address.
Language Environment The language of the user interface in the environment.
Locale Environment The locale of the user. Amonst other things, the locale determines the formatting of numbers, dates, and times.
Active Environment Indicates whether the user can open the environment.
Administrator Environment Indicates whether the user has administrator permissions in the environment.

Creating a user

Administrators can create a new user by completing these steps:

  1. Go to Settings and select Users .
  2. Click the New button .
  3. Enter the name of the new user in the Name field. This is the user's name in the environment.
  4. Enter a valid email address.
  5. Select the user's language and locale.
  6. Select the Active checkbox to ensure that the new user has access to this environment.

Note: It is important to enter a valid email address. BizzStream will send a verification email to the user that has to be clicked in order to validate the user. Only after validation will the user be able to log in.

Note: BizzStream will use the email address as username. In case a user with the email address already exists, the user will be linked to the environment.

Note: User accounts can also be created by external system via a REST-call or by scripts.

The new user will receive an email with a link to an enrollment page. On this page he/she can change his username (pre-filled with the user email) and create his/her own password. This password should contain at least eight characters of which: one number, one special character, one uppercase and one lowercase letter.

Deactivate a user

As administrator, you can deactivate a user in an environment by completing the following steps:

  1. Go to Settings and select Users . You will be shown an overview of all the users.
  2. Select the user you wish to deactivate from the list.
  3. Click on the Edit button .
  4. Uncheck the Active field in the Modify User dialog.
  5. Please click the Save button.

Note: By deactivating a user, he or she can no longer use the current environment. In case the user has access to other environments, the access will remain active in those environments.

Resetting Passwords

When a user forgot his/her own password he can click the Forgot your password? link. After giving his e-mail address he/she will receive an email with a link to the Reset Password form. Here the user can set a new password which should contain at least eight characters of which at least three of the following type of characters: one number, one special character, one uppercase and one lowercase letter.